Fandango - The absolute worst

I reached out to Fandango to find out if it was possible to download my digital content to an external hard drive. Someone responded and explained how to download content but only for viewing.

I reached out again explaining that I wanted to download content for an eventual move outside of the country.

There has been no response thus far.

Initially I was told that Fandango would only work inside the US and that if I wanted to access my account in say - Spain - that it would not be possible.

I then reached out to delete account and was transferred multiple times until I reached a very kind customer service rep (CSR) in Nairobi who explained that it would take 3 - 5 business days to delete my account. I accepted her response and thanked her for her help.

After the call ended I attempted to remove content that I had added to Fandango and to my surprise - I cannot remove anything that I added.

This is the worst experience ever dealing with a company that I didn't actually purchase anything from!!!