Not resolved

I paid $90. for gift certificates for my grandchildren.

I later found out that no theater around here will accept them. When I called them on the phone I was treated very rudely. The manager tried to talk over me the whole time. He told me I would have to go back to the store where I paid for the gift cards.

He said he couldn't do anything about me being out the money.

I was hung up on three times when they were transferring me to the right department. I was on hold for close to an hour altogether and then I got the floor manager who was rude.

Product or Service Mentioned: Fandango Customer Care.

Reason of review: Bad quality.

Preferred solution: Full refund.

I didn't like: Poor customer service.

Company wrote 0 public responses to the review from Jan 16, 2017.
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