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Fandango is a rip off

Purchased tickets one month before opening of Jurassic world and arrived at the theater to find tickets were not accepted by the theater. I have filed a claim with my credit card company and I will get my money back, but I will never use that sorry *** excuse for a company, Fandango sucks!
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1286952
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I tried using a 25.00 Fandango gift card on their site. It kept saying it couldn't process until I updated some area of the payment page (there was nothing else to update). So it would not process the gift card but when I checked my balance it showed 3.26 balance. I...
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1.0
#1286835
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Sarah: Thank you for contacting Fandango Customer Support. My name is Sarah. How may I assist you today? Sarah: Are you still with me? Chris: yes Chris: Yesterday I purchased 4 mobile tickets for Incredibles 2 for me and my 3 kids, but my receipt says I purchased 5...
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1.0
#1284957
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Fandango - Unfair Terrible

My family and I were given a fandango card. We were unaware that you must use it online so we purchased the tickets a bit before the show. Everything on the website was easy but before the purchase fully loaded,the website shut off and said no network. This was continuous for 5min. Our show time was at 3:20. The site loaded at 3:21 and declined our purchase without returning the money.
#1284647
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Received a gift card, so I used them. The site referred me to a theater that was farther than my closest theater. Bought the ticket without clarifying the location. Went to the the theater and they could not do anything with the scan code even though they were the same...
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1.8
I liked
  • Ability to purchase movie tickets online
I didn't like
  • Refund policy
  • Bogus exchange policy and a bad online chat
#1284334
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I was given a FANDANGO gift card for $25 for my birthday... I. Tried to treat my children to see the new movie that came out...and I was told i had to purchase the ticketts on line., which i tried to do...however when i tried to put my card number on line with the pin...
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#1283816
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Fandango - Worst customer service

Bought tickets that didn’t say that the movie was showing in Spanish, tried to refund before the showtime but the {{Redacted}} wouldn’t answer so I couldn’t even get a refund
#1281749
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Went to the movie I paid for on Fandango, Found out it was canceled, refused to refund the fees. Rip Off!! Horrible experience!! Bought tickets Saturday night for ADRIFT from Fandango. to play at 12:45 PM Sunday. Drove from Taft to the theater. Went inside, Gave my...
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1.8
I liked
  • Thought i was getting convinience
I didn't like
  • Getting screwed out of my money for an item i didnt recieve
#1271049
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I purchased a gift card for a friend who went to use it. NOTHING in the information readily available states that they can only be used online. He went to the theater, where they rejected it, and called fandango to try to work it out. They never contacted him, back. I...
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1.7
#1268697
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Contact Fandango

Mailing Address:
Fandango
407 N. Maple Dr., Suite 300
Beverly Hills, California 90210
United States
Phone:
(800) 326-3264
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I purchased one of Fandangos "e" gift cards for myself last week. I got an email with the purchase confirmation and another email with the "e" gift card information. I wrote down the card number and pin, triple checking to make sure it was correct, just in case...
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1.0
#1267725
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