Very poor service they have, I was suppose to make a booking for tomorrow 8/2/2025 but mistakenly made a booking for todays 8/1/2015 at 9:45 because of a glitch in the app, and made a booking at 9:24.When I called them to get a refund, they completely denied because they can only do it 2 hour before the show.
When I asked them if my 65 bucks is going to go to waste and they said yes. Never going to use fandango again, if I ever to do it with the cinemas website, I might have gotten my refund.
I would ask everyone not to book their tickets through fandango website or application ever again.Fandango worst website ever with their ridiculous policies!!!
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Pricing issue
- Product or service
- Fandango Movie Ticket
- Review category
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