Fandango - Not being able to return tickets after 2 hours.
I just lost $59.00 because of your exchange and refund policy.I made a mistake and went to the wrong theater.
By the time I looked at the tickets and we realized it was the wrong theater, it was too late to travel to the correct theater. I can't believe there are no refunds after the fact. Even the theaters where one sees plays has a refund policy if you are a member. I will NEVER use Fandango again.
Also, this is ludicrous to have to write 100 words.
What is this a high school essay?I am truly disappointed that a company doing business has ridiculous policies.
Reason of review: Refund and Exchange Policy.
Monetary Loss: $59.
Preferred solution: Full refund.