I just lost $59.00 because of your exchange and refund policy. I made a mistake and went to the wrong theater.
By the time I looked at the tickets and we realized it was the wrong theater, it was too late to travel to the correct theater. I can't believe there are no refunds after the fact. Even the theaters where one sees plays has a refund policy if you are a member. I will NEVER use Fandango again.
Also, this is ludicrous to have to write 100 words.
What is this a high school essay? I am truly disappointed that a company doing business has ridiculous policies.
This person wrote the review because of "refund and exchange policy" of fandango purchase policy from Fandango and attached a photo. Reviewer claimed that he or she lost $59 and wants Fandango to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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