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1.0

Theater showed the English dubbed version instead of the advertised subtitled version, admitted it was the wrong film playing, never fixed it, no-one on staff at that time to talk to besides kids working the concession stand and ticket booth. Because I had to wait until I got home to try to get SOMEONE, ANY ONE to credit my account for another movie (I wasn't even asking for the REFUND that I and the other patrons are DUE) they say "too late, movie's already started and ended, sorry." What kind of *** policy is this that cannot be changed for a circumstance where the wrong damn movie is shown???

And yeah, it DOES make a difference if its dubbed or subbed...dubbed SUCKS. Also, anime is more expensive, so I am out $50+ for four tickets to a movie they never showed! R I D I C U L O U S !

! !

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $50.

Preferred solution: Credit on my Fandango account for the full amount paid. .

Fandango Cons: Refusal to issue a credit after the wrong movie was shown.

Location: 9451 Regency Square Blvd, Jacksonville, FL 32225, USA

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