Not resolved

I was given a fandango gift card as a gift. The card was activated I have the receipt from the store where it was activated and when I go on the website to purchase tickets which is ridiculous that you can't just use the gift card at a movie theater it says that the card is not active I feel sorry for my mom because she purchased one for all of her grandchildren six in total so she's now out that money. I don't understand why the process has to be so difficult I went to the gift card for fandango it boots you off it doesn't let you on when you finally do get on it's horrible even called customer service which just kept rerouting you and rebounding you thumbs down horrible

This person wrote the review because of "horrible" at Fandango. Reviewer claimed that he or she lost $25 and wants Fandango to issue a full refund.

The most disappointing in user's experience was not being able to get a refund. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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My son gave me my Fandango card for Mother's Day. When I try to use it, I get a message that it is not active.

I never had a gift card from them before and never will gain. Thanks for nothing.


Same thing has happened to me, however, I do not have the receipt but was given as a gift. I actually hate using these gift cards but I have 2 $25 gift cards for a total of $50.

What a hassle. IF I ever receive another Fandango Gift Card then I will personally ask for the gift receipt take it back to the store and get a different gift card.

I will not waste my time anymore with Fandango. Customer service is NO help!

Woodway, Texas, United States #1338777

Having same problem as consumer above. Can't purchase tickets.

Card has more than 16 numbers, no pin. So what do I do???

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