Not resolved

I got an error when purchasing tickets, contacted their live chat, they said transaction did not go through and that i had to purchase again. At the end I got 2 charges on my credit card, i have been trying to get someone to help me for a week now, and there is no way, as soon as i try to ask for the refund, they disconnect the chat.

They are super rude when replying on chat and they reply the same over and over as if they were robots.

I haven't decided to call them but I am expecting the worse. I would like no to have to use them again

Product or Service Mentioned: Fandango Movie Ticket.

Reason of review: Problems with payment.

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