Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

My 10-year daughter was given a gift card for $15 (with no expiration). When she went to use it online, the gift card number was not recognized. What a pain in the {{Redacted}}.

Called the number on the back and sat on hold for ages. Finally, a recording said I could have a call back without losing my place in line. Fine. A few minutes later, the phone rang, I answered. Hello? .... Hello?.... No one home. After a minute, the phone line went dead. I was hung up on... Aaaarrrrrrrrrgggggggghhhhhhhh !!!!!!

So at this point I simply decided it was not worth my time to call back again (which is what I suppose this a-hole of a company had intended the whole time).

Borderline criminal operation. Avoid at all costs.

Product or Service Mentioned: Fandango Gift Card.

Reason of review: Poor customer service.

Monetary Loss: $15.

Preferred solution: Full refund.

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