Product: Fandango Gift Card Clear all filters (105 of 105 reviews match)
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Never use Fandango gift cards

1.0
Details
was given a $25 gift card and could not finish the ticket purchase process. Their on line support said that I needed to use a different browser after changing to their recommended browser still could not get the purchase done they said it was a invalid pinn# (wrong) we sent a picture of the card showing the pinn and card number. we finished with customer support by them telling us the would get back to us within 24hrs. this is a total rip off. I think it is stealing, they also do not tell about the service charge,
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Review
#1704588 Review #1704588 is a subjective opinion of poster.
Product
Fandango Gift Card
Reason of review
Order processing issue
Loss
$25
Preferred solution
Full refund

Fandango - RIP OFF

1.0
Details
I was given a gift card for $25.00, used it once for about $11.00, could not use it again, spent about an hour on chat where the customer service rep told me they fixed the problem-NOT, I still cannot use it!
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Review
#1701343 Review #1701343 is a subjective opinion of poster.
Product
Fandango Gift Card
Cons
  • Cant use my gift card
  • Cant talk to a human
Reason of review
Problems with payment
Loss
$14
Preferred solution
let me use my card!!!
Tags
  • Fandango Movie Gift Cards

Fandango - Ridiculous, Inconvenient, and Expensive!

1.2
Details
I received a $25 Fandango gift card last Christmas. In order to use it, I HAVE to purchase my tickets online and then collect them at the theatre kiosk. I CANNOT use the gift card at the theatre, which ties me to an exact time and day I MUST commit to seeing the movie. Secondly, there is a SERVICE CHARGE of $1.70/ticket, which adds to an already expensive transaction. I would not recommend giving anyone a Fandango gift card....they stink!
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#1662462 Review #1662462 is a subjective opinion of poster.
Product
Fandango Gift Card
Cons
  • Inconvenient-cannot be used at the theatre
  • Hidden fees
Tags
  • Fandango Scam
Fandango need a class action suit and mass boycott
Trying to "redeem: a fandango "gift card" is a joke. First the fandango site will not process your purchase and shows a "This card has already been applied to this purchase" (but you still can't get a ticket) THEN, it shows another great message (In Red) "This is not a...
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Review
#1659766 Review #1659766 is a subjective opinion of poster.
Product
Fandango Gift Card
Reason of review
Bad quality
Loss
$30
Preferred solution
Deliver product or service ordered
1.0
Details
I have 2 $15 Fandango gift cards that I cannot use on their site. The site says "Please enter your gift card number and PIN or claim code," and beside the box where you enter the PIN code it says enter the PIN code "if available." My cards do not have a PIN number only...
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Review
#1595744 Review #1595744 is a subjective opinion of poster.
Product
Fandango Gift Card
Reason of review
Poor customer service
Loss
$25
Preferred solution
PIN numbers and your web site to allow an claim code is part of an either or option.

Fandango in Wilmington, Delaware - Legal crime

fandango gift cards are criminal enterprise. So much for the consumer protection agency. Another rip off. perhaps a brick thru their window would be fair compensation.
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Review
#1564478 Review #1564478 is a subjective opinion of poster.
Product
Fandango Gift Card
Reason of review
Not as described/ advertised

Fandango - Terrible experience

1.0
Details
This is has not been a good customer experience. I received a gift card. I tried to use it on my Roku and haven't been able to see my purchase. I called customer service and was on hold for so long that it suggested a call back. I still have not received the call back or been able to watch my purchase.
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Review
#1532596 Review #1532596 is a subjective opinion of poster.
Product
Fandango Gift Card
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
I ordered tickets to Avengers Endgame and input a gift card. Due to latency and site issues Fandango was having, the transaction failed. The messaging on the site indicated that my card was not processed. I was able to order tickets later in the day, but when I went to...
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Review
#1511069 Review #1511069 is a subjective opinion of poster.
Product
Fandango Gift Card
Cons
  • Not being able to get a refund
Reason of review
Poor customer service
Loss
$27
Preferred solution
Full refund

Fandango - Gift card won’t work! FRAUD/SCAM

1.0
Details
Bought a $25 gift card for my teenager and every time she tries to purchase tickets it comes as an error cannot process message Tried contacting customer service on line and via phone and can’t get ANYONE to assist me. Wasted $25 with nothing to show for it. This is awful! I will never by a movie through their app or website ever again. Unbelievable that there is no recourse for this! Such a scam and from the looks of all of the bad reviews, they are making a killing on consumers buying useless gift cards with no refunds or solutions in store! That’s FRAUD!!! Wtf
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Review
#1485038 Review #1485038 is a subjective opinion of poster.
Product
Fandango Gift Card

Contact Fandango Customer Service

Mailing Address:
Fandango
407 N. Maple Dr., Suite 300
Beverly Hills, California 90210
United States
Phone:
(800) 326-3264
All Fandango Contacts

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Fandango gift card problem

I was given a $$25 gift card by a friend. Tried to use it twice. Was charged for 2 movies on the card and was never given an e-mail confirmation. I tried every way possible to speak with a Fandango agent - never could accomplish it. I want a refund to my gift card! This happened yesterday and the day before! Linda
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Review
#1481197 Review #1481197 is a subjective opinion of poster.
Product
Fandango Gift Card
Reason of review
Problems with payment