Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
1 comment

Their online system double charged me for tickets and after 3 months I'm still trying to get a refund. Ive contacted them numerous times by phone, email and chat, have sent them a copy of my bank ststement at least 5 times and it seems that they are not even looking at it and don't care to rectify the issue.

Just a warning to others, they are quick to take your money, but unwilling to fix a problem caused by them. I will never use this company again.

Product or Service Mentioned: Fandango Website.

Reason of review: Return, Exchange or Cancellation Policy.

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Sounds like you allowed them to take money from your bank account. Bad move.

Always use a credit card, not a debit card or your bank account info when ordering anything online. With a credit card, you can dispute the charge.

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