Contact Fandango Customer Service
Fandango Phone Numbers and Emails
Toll-Free Number:
-
(800) 326-3264
Customer Service:
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(310) 954-0278
Legal:
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(800) 925-6278
Fandango Emails:
Fandango Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fandango Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fandango is 8003263264. 75% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 89% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Saturday, while the shortest are on Wednesday. The average call time is 2 minutes.
Be prepared for the call as Fandango may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fandango Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fandango is 8003263264. 75% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 89% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Saturday, while the shortest are on Wednesday. The average call time is 2 minutes.
Be prepared for the call as Fandango may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call Fandango mainly because of refund, cards and product/ service.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Fandango is customerservice@movietickets.com. 61% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Fandango Website:
Fandango Help Center:
Corporate Office Address:
How Good is Fandango's Customer Service?
Summary of Fandango Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fandango?
Refund Question:
- “Refund not done”
- “Refund”
- “Refund Mistake”
Cards Question:
- “Movie gift card not working”
- “Can't get my gift card accepted thru fandango.com”
- “Gift card”
Product/ Service Question:
- “Trying to purchase a movie”
- “Buy tickets”
- “Wrong purchase”
Request for Information Question:
- “How to use my Fandango Gift car”
- “Checking on refund”
- “I need your help I have tried unsuccessfully through chat”
Return/ Replace Question:
- “Cannot change password n have no access”
- “I need to replace my credit card on site”
- “I need to change my email address”
Payments and Charges Question:
- “I was charged twice for my transaction this morning!”
- “Transaction error”
- “Charge inquiry”
Account Question:
- “Balance on gift card”
- “Password reset”
- “Password login failure”
Shipping and Delivery Question:
- “Did not get refund. I cancelled and did not go.”
- “Preorder issue”
- “Didn't receive tickets.”
Activation/ Cancellation Question:
- “Cancel tickets”
- “Cancel subscription”
- “I canceled a movie showing I wanna make sure it was canceled”
Website/ Application Question:
- “Website”
- “Still can’t watch movies from you on My fire TV. I can watch on my phone only. The app I open up on my TV fandango at home does not let me watch movies.”
- “The app won't lett me purchase a movie.”
Staff Question:
- “Customer service”
- “Worst customer service ever experienced. Took my money and didn't give a *** about it. Rude and very unprofessional. Will never use Fandango again and will definitely tell people not to use them as well.”
- “Trouble with Customer Service”
Other Question:
- “Bought tickets for the wrong theater”
- “Movie tickets”
- “Newsrrvice”
Compare Fandango Customer Service To
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