Fandango Phone Numbers and Emails

Toll-Free Number:

  • (800) 326-3264

Customer Service:

  • (800) 326-3264


  • (800) 925-6278

Fandango Emails:

Customer Service
Do not sell your personal information, Privacy Inquiries, Request Deletion
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Fandango Contact Information

Fandango Website:

Fandango Online Chat:

Corporate Office Address:

Fandango Media, LLC
407 N. Maple Dr., Suite 300
Beverly Hills, California 90210
United States
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Fandango Rating Based on 490 Reviews

Rating details

more details
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

Rating stats

Rating trend

Summary of Fandango Customer Service Calls

02:24 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fandango Customer Service?

Refund Question:

  • “Refund because of hurricane Ida”
  • “Refund”
  • “I want my refund”

Payments and Charges Question:

  • “Can t redeem promo code”
  • “Payment information”
  • “Wrongful charge”

Return/ Replace Question:

  • “Exchange tickets”
  • “Return on movie purchase”
  • “Exchange”

Cards Question:

  • “Gift card issue”
  • “Gift card purchases not going through”
  • “Credit card”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Activate gift card”
  • “Cancel tickets”

Account Question:

  • “Account issue”
  • “I cant reset password”
  • “Merge my new fandango account with old fandango”

Shipping and Delivery Question:

  • “I never received my free movie tickets from Applebee's promo offer! Very disappointed and I reached out multiple times.”
  • “My tickets were not received when I paid”
  • “Never received purchase confirmation”

Request for Information Question:

  • “Requesting my membership fee be refunded”
  • “Need help purchasing tickets”
  • “Movie tickets purchased yesterday on Friday and would like to know if I can get him to another day due to the fact that you guys were covered last night”

Product/ Service Question:

  • “I ordered a game and was wondering where it is”

Website/ Application Question:

  • “I no longer trust the site”

Other Question:

  • “I need speak with person”
  • “Resolution”
  • “Can't find movie tickets in my email”


Fandango Return Policy
To read more:
Fandango Terms of Service
Earn 125 points on every ticket The User buy. Collect bonus rewards from Company's many partners, including AMC, Stubs, Cinemark Connections, Regal Crown Club when The User of company services link accounts. know life happens, so if something comes up, The Client of Fandango can return or exchange The Client's tickets up until the posted showtime. When say Fandango's', Website, The Company or "Fandango" in these Fandango Terms and Policies, Website mean Fandango Media, LLC or its subsidiaries. These Fandango Terms and Policies apply to websites and applications operating under the Fandango, FandangoNOW, Rotten Tomatoes, Flixster, Movieclips,,, Fandango FanShop, MovieTickets (including but not limited to and or M-GO brands or other brands that The Company own, as well as those of Fandango's' websites, applications, emails and other communications that link to or reference these Fandango Terms and Policies, or the other services provided through any of these means (the "Services").
To read more:
Fandango Privacy Policy
To read more:
Top Fandango Services

Customer Care, Shipping Service, Rewards Program

Top Fandango Products

Movie Ticket, Gift Card, Website

Fandango Pros and Cons

Pros: Fact i can purchase tickets in advance for a showing, Ability to purchase movie tickets online, Being able to conveniently order movie tickets in advance, Steal money from their customers, Online service

Cons: Awful customer service, Not being able to get a refund, Poor website, Disrespect for customers time, Refund policy

Related Companies

FandangoNOW, VUDU, Rotten Tomatoes, Ingresso Com, Movies Com


Fandango is the largest moviegoer destination in the United States. The company offers tickets to over 16,000 movies. Fandango does its best to keep consumers in the steam of all movie news and events. The company provides customers with movie trailers, fan reviews, news, film clips and interviews with celebrities. Fandango gives customers an opportunity to choose a movie and buy tickets beforehand. Company's official website also offers a great section of pictures in galleries feature and celebrity galleries, a great assortment of gifts and collector cards. Fandango offers a great variety of souvenirs for movie fans. Fandango guarantees customers high quality services.

Fandango reviews and complaints

Fandango is ranked 36 out of 213 in Tickets category

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