I purchased 3 movie tickets online to a Fat Cats in Gilbert AZ where I live. When we showed up for the 6pm showing the guy at ticket counter says he has no record of my purchase.
When I showed him the confirmation number he looked it up in his system. He came back saying the tickets were for a theater in IDAHO! I'm in AZ!! No, it wasn't my first time doing this with fandango, i've done it many times.
I had nothing showing me it was for an out of state movie. Long story short, FANDANGO REFUSED TO REFUND MY TICKETS BECAUSE THE MOVIE TIME HAD PASSED! Of course it did you morons. It was 2 states away.
NEVER AGAIN!!!!!!!! NEVER USE FANDANGO!
Review about: Fandango Movie Ticket.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $20.
Preferred solution: Full refund.
I didn't like: Refusal to make it right.