filters
state:
Show
city:
Show

Resolved

Fandango is AWFUL! I purchased a ticket using the APP the theater oversold the ticket for a movie - I stood in line to get a refund only to find out that the theater couldn't refund me, I tried using the APP it didn't allow a refund, I had to call information to get...
Read more
2.6
I didn't like
  • Poor online userability
  • Customer service
  • No resolution of issue after multiple requests
#1045206
Reply to reviews
Today I spoke to Adrian about the double charge on my bank account for a single $35 Fandango gift ticket purchase. At that time I was told that the email ticket I purchased can not be opened by AOL email. What is that about???? I cancelled my ticket purchase based on...
Read more
#976708
Reply to reviews
On thursday at 6:49 I wanted to purchase tickets for a show on Saturday at 6PM. I thought I clicked on saturday and then selected the 6PM show. As it turns out the ticket was for thursday at 6PM. Even though the show started at 6 PM, they completed the transaction...
Read more
1.0
#892698
Reply to reviews
My most recent experience with Fandago and Visa +1 Movie Fridays offer was very negative. I wasted oodles of time. I hope you can learn from my experience. Starting just after midnight local time on 2015jun26 I tried to purchase two tickets to ‘Inside Out’ for my son...
Read more
1.8
I liked
  • Agent politeness
I didn't like
  • Lack of status posting on website
  • Compensation refusal
#656950
Reply to reviews

Resolved

I just made a purchase of several tickets for myself and several friends I wanted to treat. I assumed I could distribute the tickets to my friends individually, as we were all arriving at different times, from different parts of town. When I went to print my tickets...
Read more
#508321
Reply to reviews