Fandango - They double charged me the refused to refund the service fee.
I had to schedule a movie, they charged me twice. Then they treated me like I had done something wrong instead of correcting the error.
They say the extra charge will be refunded. They kept the service fee. I tried several times to correct the problem but was treated with disrespect. They hung up on me.
AVOID FANDANGO!
They are running a scam. All they want is you're money. There is no service. In the future if I need to order tickets I will go to the theatre.
I'll also be suspicious of theatres who use Fandango. It reflects badly on them to knowing engage with a scam.
Reason of review: Poor customer service.
Monetary Loss: $500.
Location: Saint Paul, Minnesota
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