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I had to schedule a movie, they charged me twice. Then they treated me like I had done something wrong instead of correcting the error.

They say the extra charge will be refunded. They kept the service fee. I tried several times to correct the problem but was treated with disrespect. They hung up on me.

AVOID FANDANGO!

They are running a scam. All they want is you're money. There is no service. In the future if I need to order tickets I will go to the theatre.

I'll also be suspicious of theatres who use Fandango. It reflects badly on them to knowing engage with a scam.

Reason of review: Poor customer service.

Monetary Loss: $500.

Location: Saint Paul, Minnesota

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